Privacy Policy


(“WWW.EMPRESSBNH.COM”) online privacy policy (“Policy”). This policy applies only to activities WWW.EMPRESSBNH.COM engages in on its website and does not apply to WWW.EMPRESSBNH.COM activities that are "offline" or unrelated to the website.

WWW.EMPRESSBNH.COM collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the WWW.EMPRESSBNH.COM website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the WWW.EMPRESSBNH.COM website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to WWW.EMPRESSBNH.COM, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information. 


Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties


Cookies are small bits of data cached in a user’s browser. WWW.EMPRESSBNH.COM utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

WWW.EMPRESSBNH.COM may use non-personal "aggregated data" to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide WWW.EMPRESSBNH.COM with content for publishing or feedback, we may publish your user name or other identifying data with your permission.

WWW.EMPRESSBNH.COM may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. WWW.EMPRESSBNH.COM may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if WWW.EMPRESSBNH.COM files for bankruptcy, or there is a transfer of the assets or ownership of WWW.EMPRESSBNH.COM in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

WWW.EMPRESSBNH.COM takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, WWW.EMPRESSBNH.COMcannot guarantee the security of any information that is disclosed online.
OTHER WEBSITES. WWW.EMPRESSBNH.COM is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.


WWW.EMPRESSBNH.COM does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the WWW.EMPRESSBNH.COM website or services, and WWW.EMPRESSBNH.COM requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, WWW.EMPRESSBNH.COM does not knowingly distribute personal information regarding minors under the age of 18.


If you wish to modify or update any information WWW.EMPRESSBNH.COM has received, please contact info@ www.empressbnh@gmail.com


WWW.EMPRESSBNH.COM The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.


  1. Shipping will be done within 7-10 days after placing order through our courier partners.

  2.  Delivery is all over UAE.

  3.  Prepaid delivery is free. Cash on delivery will be AED 25 extra.

‘’The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement’’





Kindly make an opening video of the products once received from the courier partner in case of refund claim based on damaged in transit.

  1. Please note that refunds will be permitted if the item is unworn and undamaged. If you are not 100% happy with your Nails order for genuine reason, please inform us within 3 days and return to us in its original condition to our warehouse. Return shipping and handling fees are customer’s responsibility.
  2. Kindly allow Up to 45 working days for the refund to reflect in your account.
  3. Refunds will be done only through the Original Mode of Payment. in case of cash on delivery orders  the refund amount will be send to the bank details provided by you on email. A test amount of AED 5 will be send first only after confirmation the balance amount will be transfer on the same account.
  4. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
  5. we only accept full returns on unused, undamaged product that has its original packaging intact. Products negligently packaged and returned damaged will be subject to a reduction of refund or no refund at all.
  6. You will be responsible for paying for your own shipping costs for returning   your item.
  7. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.   
  8. Please pack your return in a well-padded envelope or box to prevent damage in transit. If you can please include your full name and order number we will be able to refund quicker.

 Cancelation Policy - 

Orders can be canceled only if it is within 12hr of placing the order if the order has been shipped the shipping cost has to be borne by the customer.

If the order has been shipped the item have to be shipped backed by the customer and the shipping cost borne by the customer in this case.

Order can be canceled only if order has not been processed or shipped. 

Customer can cancel their order within 12 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.